COVID-19 SUPPORT FOR OUR MEMBERS
The pandemic has been incredibly painful for pharmacies in general. There were distinct stages of the support that we offered. The first was immediate impact of the pandemic and the workload on pharmacies. This involved a huge amount of support for our members regarding staffing levels, personal protection equipment, staff absence and effectively managing the huge amount of work that the pandemic brought onto pharmacies. We provided regular updates on what pharmacies had to do and provided one on one support where required. We also provided a regular updated mind map on all topics related to COVID. The pace of change was so vast that this was the only way to communicate large volumes of information very succinctly.
The full impact of the financial consequences of the pandemic are only being felt now. The government has released reimbursement claims to pharmacies. We are currently supporting our pharmacies to claim the maximum amount allowed, and with our full support.
Naturally, this topic will continue to evolve and we will be right by the side of our members to support them every step of the way.