16Jul

PGDs Are Quietly Running a Huge Share of Your Clinical Income. Most Pharmacies Still Treat Them as an Afterthought.

Patient Group Directions have become one of the most important pieces of infrastructure in community pharmacy, and one of the most under-governed. A single pharmacy might now be running PGDs across Pharmacy First pathways, private weight management, travel health, and a handful of sexual health services, each one added at a different time, signed off by whoever happened to be superintendent that year, sitting in a different folder with a different review date, if it has one at all. Individually, each PGD looked like a small addition. Collectively, they have become a genuine governance problem that most contractors have never stepped back and looked at properly.

Where this is heading

Two things are converging at once. Independent prescribing is arriving at scale, with every newly qualified pharmacist now registering as an IP from day one and a real national conversation underway about a commissioned prescribing service. At the same time, demand for the services PGDs traditionally cover, weight management most obviously, but travel health and sexual health too, is not slowing down.

The sensible read is not that IP replaces PGDs. It is that the two need to work alongside each other properly. A prescriber can assess and prescribe for the specific patient in front of them, on their own judgement. A PGD lets a whole team deliver a defined service safely and consistently, including staff who are not prescribers, which matters if you want a service to run at real volume rather than being gated entirely behind one pharmacist’s diary. The pharmacies that get ahead over the next few years will be the ones treating PGDs and IP as complementary tools in the same clinical governance system, not choosing one over the other.

What every pharmacy should have in place

Regardless of how many private PGDs a pharmacy is running, the basics should be the same everywhere, and most currently are not.

There should be one overarching governance framework covering every private PGD in the pharmacy, not a separate ad hoc policy per service. Every PGD needs clear superintendent or clinical lead authorisation, properly recorded, not assumed. Every individual pharmacist delivering under a PGD needs their own competency sign-off, not a blanket assumption that registration alone is sufficient. Version control matters more than most contractors treat it, PGDs get updated, and a team working from an outdated version is a real clinical risk, not a paperwork technicality. Annual renewal needs to actually happen on schedule, not drift. And NHS-commissioned PGDs and private PGDs need to be kept properly distinct, they are legally separate instruments even when they cover a similar clinical area, and treating one as covering the other is a genuine compliance gap.

Where a service carries a real safety profile, weight management is the clearest current example, the framework also needs to cover eligibility assessment, dose titration, and adverse event monitoring properly, not just the initial supply decision.

Where PharmaPlus sits in this

This is exactly the structure PharmaPlus has already built. Rather than members starting from a blank policy document every time a new PGD service is added, there is a single private PGD governance framework already in place, superintendent authorisation, individual sign-off, version control, and annual renewal built in from the start, ready for a new service to slot into rather than needing its own standalone paperwork built from scratch.

That matters commercially, not just for compliance. A member who wants to add a new private service is not choosing between doing it properly and doing it quickly. The governance work is already done, which means the actual bottleneck becomes clinical capacity and demand, the parts of the business a contractor can actually act on, rather than months of policy writing before a single patient can be seen.

Combined with the wider PharmaPlus infrastructure, the revenue calculators that show whether a service is worth running at your volumes, the training suite that keeps staff current, and direct support finding a Designated Prescribing Practitioner where a pharmacist is working toward IP status, this is the genuine structural advantage PharmaPlus offers here. Most independents are building this governance piecemeal, service by service, as they go. PharmaPlus members are not.

ABOUT THE AUTHOR

dipen@pharmaplusltd.co.uk